Customer experience: Brinks Home has a few kinks when it comes to customer service, especially surrounding communication.Brinks Home offers both sides of the installation spectrum.
Brinks security signs install#
Installation: Install it yourself, or don’t if you want help.Home automation: You can create a nice smart home setup with Brinks Home compatibility, which includes Amazon, Alexa, and Z-Wave.Equipment: Brinks Home offers equipment from other manufacturers that gets the job done, and there are a lot of different options.
Pricing: Brinks Home’s prices are reasonable, especially considering the video storage and emergency monitoring features. Brinks operates in more than 100 countries, providing security services including secure logistics, cash management, payment and retail back office solutions. But if you’re more into gadgets, or you want something flashier, you should look elsewhere. So if you want to get the most out of your monitoring, you and Brinks Home will get along like nobody’s business. The only thing that really sets Brinks Home apart is that it offers a lot of useful monitoring features. It’s not expensive but it’s not cheap, it’s not overly innovative but it’s not entirely behind the times-and it’s not flashy in any way. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Brinks Home is a pretty unassuming offering. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We explain how a home security system works and what features to look. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read through our Best Home Security Systems of 2023 to find the best system for you. ↩īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. 1 BRINKS Reflective Security Alarm Yard Sign mounted on a 30' aluminum yard stake/post 4 Security Alarm Window Decals 4.5'x4' 2 BRINKS laminated 8.5' x 7. Instead, it's constant problems with little to no assistance on their part. Brinks are con artists promising fast assistance to solve problems, which they told us would be minimal. We have five year contract with them and they tell us that we have to pay them four years worth of their monthly service fee of $75.93 to get out of the contract, or about $3500. When we asked for a technician to come out and install a siren, they told us that there was no technician available now or in the future to install it. We never heard it because Brinks had not installed a siren on our system. We recently had an alarm event while we were sleeping. They typically promise to send ** a component for ** to install ourselves and we then wait weeks for that component to show up. We have had numerous problems with the system over the year of their service and waited weeks, with numerous call backs with the, to get a technician out. That was a lie, and even that rep was gone in a couple of months. The Brinks rep promised ** that Brinks would have local technicians available whenever we experienced problems with their system or needed some form of service. We switched our alarm system from Vivint to Brinks in March 2022 because our service from Vivint was poor.
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